Privacy Policy

PRIVACY POLICY

Green Energy Cooperative Society (GECOS)

Green Energy Cooperative Society (GECOS) (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of our members, website visitors, partners, and users. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you interact with our website, services, and digital platforms.

By using our website or services, you agree to the practices described in this Privacy Policy.

---

1. INFORMATION WE COLLECT

We may collect the following categories of information:

a. Personal Information

- Full name
- Phone number
- Email address
- Home or business address
- State, LGA, and location details
- Occupation
- Next of kin information
- Identification details (where required for loans or compliance)

b. Financial & Membership Information

- Cooperative savings and contribution records
- Loan applications and repayment details
- Payment transaction references
- Membership ID and status

c. Technical & Usage Information

- IP address
- Browser type and device information
- Pages visited on our website
- Date and time of access
- Cookies and similar tracking technologies

---

2. HOW WE USE YOUR INFORMATION

We use collected information to:

- Process membership registration and manage accounts
- Administer savings, loans, solar installations, and upgrades
- Communicate updates, notices, and cooperative information
- Verify identity and prevent fraud
- Process payments and keep financial records
- Provide training, grant opportunities, and empowerment programs
- Improve our website, services, and user experience
- Comply with legal and regulatory obligations

---

3. LEGAL BASIS FOR PROCESSING

We process personal data based on one or more of the following:

- Your consent
- Performance of a contract (membership, loans, services)
- Compliance with legal obligations
- Legitimate interests of the cooperative

---

4. COOKIES & TRACKING TECHNOLOGIES

Our website may use cookies to:

- Improve site functionality
- Analyze traffic and usage trends
- Remember user preferences

You can choose to disable cookies in your browser settings, but some features of the website may not function properly.

---

5. INFORMATION SHARING & DISCLOSURE

We do not sell your personal information.

We may share your information only with:

- Authorized cooperative staff and executives
- Payment processors and financial service providers
- Solar installation partners and vendors
- Regulatory authorities where required by law
- Service providers assisting with IT, data storage, or communication

All third parties are required to maintain confidentiality and data protection standards.

---

6. DATA SECURITY

We implement reasonable technical, administrative, and physical safeguards to protect your personal data against:

- Unauthorized access
- Loss or misuse
- Alteration or disclosure

However, no internet-based system is 100% secure, and we cannot guarantee absolute security.

---

7. DATA RETENTION

We retain personal information only for as long as necessary to:

- Fulfill the purposes outlined in this Policy
- Comply with legal, financial, and regulatory requirements
- Resolve disputes and enforce agreements

---

8. YOUR RIGHTS

You have the right to:

- Access your personal information
- Request correction of inaccurate data
- Request deletion of data (subject to legal obligations)
- Withdraw consent at any time
- Object to certain processing activities

Requests can be made through the contact details provided below.

---

9. THIRD-PARTY LINKS

Our website may contain links to third-party websites. GECOS is not responsible for the privacy practices or content of those external sites. Users are encouraged to review their privacy policies separately.

---

10. CHILDREN’S PRIVACY

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

---

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our website or services indicates acceptance of the revised Policy.

---

12. GOVERNING LAW

This Privacy Policy is governed by the Nigeria Data Protection Act (NDPA) and other applicable laws of the Federal Republic of Nigeria.

---

13. CONTACT INFORMATION

If you have questions, concerns, or requests regarding this Privacy Policy, please contactnis :

Green Energy Cooperative Society (GECOS)